Shipping policy

Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays). You will receive an email notification with tracking information once your order has shipped.

Shipping Rates & Delivery

Domestic Shipping within USA : Standard delivery takes 5-7 business days after dispatch. Shipping costs are calculated at checkout based on your location and order weight.

Customs, Duties & Taxes
For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

Delays
While we aim to deliver on time, delays may occur due to customs processing, weather conditions, or other factors beyond our control.

Address Accuracy
Please ensure your shipping address is correct when placing your order. We are not responsible for lost packages due to incorrect addresses.

Tracking Your Order
Once shipped, you will receive a tracking number via email so you can monitor your delivery status.

Questions About Shipping?
Contact our customer service team at hello@asetenagoods.com for any shipping-related inquiries.